We know that buying live fish online can be stressful. What if the shipment is delayed? What if UPS is too rough handling the box? What if the fish are dead on arrival?
No one likes stress. And that’s why we’ve extended our guarantee from only 24 hours to 14 days. That’s right, shop stress free, knowing that you are covered by the 14 Day Worry Free Guarantee, from Next Day Koi.
If your fish is dead on arrival, or dies at any time during the first 14 days after arrival, you will receive a full refund of the purchase price of your fish, plus a corresponding portion of your shipping cost. All you have to do is provide us with a digital photo of the deceased fish. Head to the Resolution Center for me details on requesting a refund.
You won’t find this long of a guarantee period from any other koi and goldfish dealer on the web. So sit back, browse our Koi, Butterfly Koi and Goldfish, and shop worry free!