We are proud to pull back the curtains on our latest site overhaul, ushering in a new chapter for our business.
This new site means big changes for the way we offer products. For the first time since launching in 2006, we will be offering live Koi, Butterfly Koi and Goldfish for sale through this site, as opposed to third-party intermediaries like eBay.com.
Along with this change comes some awesome new site features to make the shopping process as simple and worry-free for you, the customer. These features include:
- Powerful Filters – Our new filter system will make it easy for you to find the exact fish you are looking for. Filtering by variety, breeder, fin type, price, color and size will allow you to drill down to the exact fish that you want, instead of wading through hundreds of listings.
- Delivery Scheduling – With the click of a button, you will be able to choose the delivery date that is best for you. No more waiting around, wondering when your time-sensitive package of live fish will arrive!
- Streamlined Refunds – Unfortunately, DOA fish are a part of the game in our line of business. Although over 98% of everything we ship arrives alive, we will never be able to get that number to 100%. However, our Resolution Center will make it as easy and pain-free as possible for you to notify us of a DOA fish and receive a refund!
- Expanded Products – Along with this new site, we hope to expand our selection of live fish for sale. Look for more Koi and Butterfly koi than ever before, along with expanded selections of Goldfish and Imported Goldfish. Not to mention Hi Fin Banded Sharks, Catfish, Snails, and much, much more!
We hope you are as excited as we are for this new chapter in our company’s history. Our customers, obviously, are the center point of our business, and we have loved serving you for the last 7 years. Here’s to another awesome seven years and beyond!