Since 2017, Next Day Koi has maintained the same flat-rate shipping prices while shipping Koi, Butterfly Koi and Goldfish across the entire U.S.
During that same period our cost of shipping has continued to increase, with UPS implementing three separate 5% increases during that period.
For this reason, we are announcing an increase in the price of shipping for the 2020 season. Shipping to all 50 states will increase by $5 per shipment, effective March 16th.
This price increase will allow us to continue to offer the same great service that we have built our reputation on, including:
Free Combined Shipping – Combined shipping of more than one fish is always free. Whether it’s one fish or one hundred fish in your shipment, the price of shipping will remain the same
Extended Customer Service – If you have a problem with your fish, your shipment, or anything else, we’re right there to help. Customer service representatives are available via phone, chat or email during business hours, and available via email after hours and on the weekend.
14-Day Worry-Free Guarantee – Our industry-leading guarantee on all fish that we sell remains the same. If you lose any fish from your shipment in the first two weeks, for any reason, just contact us for a full refund of the purchase price.
Lightning Quick Turnaround – Place your order by 7 AM eastern Monday through Friday, and you have the option to receive your shipment the very next day.
Choose Your Delivery Date – Never be left wondering when your fish will arrive. For a website order, choose your delivery date during the checkout process. For an eBay order, just send us an eBay message stating the date that you would like for your shipment to arrive.
We remain committed to bringing you exceptional quality Koi, Butterfly Koi and Goldfish with the service to back them up. Should you have any questions, comments or concerns, please feel free to contact us at firstname.lastname@example.org.
Thank you, and enjoy your 2020 pond season!