We guarantee live delivery and full satisfaction. However, the responsibility for maintaining the health of the fish after delivery has to be shared by the customer. We request that you follow the recommendations listed below:
1. Learn what is required to successfully maintain healthy fish. There are numerous websites available covering all aspects of ponds, filtration, water parameters, koi and goldfish health, etc.
2. Quarantine new arrivals for 2 weeks at a minimum temperature of 75 degrees F. Some fish diseases are not apparent at cooler temperatures. We cannot accept responsibility for conditions created by mixing new fish with existing fish.
By purchasing from our website, the user agrees that Next Day Koi is not to be held responsible for any previously existing fish in a given environment, nor the cost of medications, materials, consultations, or any other costs incurred by the user.
Read our full Terms and Conditions and Privacy Policy.
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